9/23/2022 Updates to the Cancellation Policy

Windrock Park Terms of Reservation

Reservations are subject to availability. A major credit card – Visa or MasterCard – is required to make a reservation. Acceptable forms of payment at check-in are cash, Visa, or MasterCard. Please call the office to inquire about other arrangements. We reserve the right to transfer your stay to another cabin or campsite but will strive to honor your original request.

Guests with existing reservations have the opportunity to renew for the same time period in the following year before any new reservations will be taken. All reservations must be made online, in person, or via phone conversation with a campground front desk employee. The same is true for cancellations and changes to existing reservations.  Text messages, voicemails, and emails are not accepted for reservations, changes to reservations, or cancellations.  

Jamboree reservations require a 3-night minimum stay for cabins, RV full hook-up sites, primitive sites 1-26, and the bunk house.  

We are happy to accommodate walk-in customers if we have availability. 

Cancellation Policy

There is no fee for cancellations made at least 7 days prior to the scheduled arrival date. Cancellations
made within 7 days of scheduled arrival date will result in a cancellation fee equal to one night’s stay.

A No Call/No Show or cancellations made on the date of arrival will result in a cancellation fee equal to the total cost of the stay.

Check-In & Check-Out

All Camp Sites

  • Check-in: 1:00pm EST
  • Check-out: 11:00am EST 

All Cabins

  • Check-in: 3:00pm EST
  • Check-out: 11:00am EST 

Late Arrivals

Guests are responsible for making late arrival arrangements and assume all risk for late arrival.  Please call by 5:00pm EST to make late arrival arrangements. Late arrivals are required to check-in at the campground office on the following morning.

YOU WILL NOT BE ABLE TO GET INTO YOUR CABIN OR CAMPSITE UNLESS YOU CALL THE OFFICE BEFORE WE CLOSE ON THE SCHEDULED DATE OF ARRIVAL. 

Pet Policy

Dogs are allowed in the campground and most cabins.  This excludes the Duplex units which are NOT pet friendly. Please see detailed pet rules.

Campground Office Hours

  • Sunday – Wednesday: 8:00am – 5:30pm
  • Thursday – Saturday: 8:00am – 6:00pm

For additional information, please contact the Campground Office during office hours at 865-435-1251

Campground Terms

The camper accepts camping privileges with the understanding that he does hereby release the Campground, its officers and employees of all liability for loss or damage to property and injury to his person arising out of his use of its camping facilities, and agrees to indemnify the Campground, its officers and employees, against claims resulting from loss or damage to property or injury to the person of any member of the family or guest of the registered camper arising out of the use of its camping facilities. Camper accepts responsibility for all damages.